Karen Mendoza, part of the CalChamber team since 2013, was named executive vice president of business services in October 2025 in recognition of her outstanding work on behalf of CalChamber members. She had served as senior vice president of business services since October 2023, and vice president since April 2019. She is responsible for planning and overseeing the daily administrative, operational and technological functions of the departments within the Business Services Division.
Mendoza’s role also involves optimizing the organization’s operating capabilities and employing strategies to grow revenue, expand market share, deliver the best customer experience possible, maximize customer/member satisfaction, and drive innovation. The Business Services Division works to enhance the short- and long-term profitability and growth of CalChamber business revenue by providing products and solutions designed to help businesses comply with California’s complex employment laws.
Before joining the CalChamber, Mendoza was a senior-level project manager, specializing in large-scale technology projects that delivered innovative solutions to customers while growing revenue share for companies. She has worked in the private sector in a variety of industries, including health care, mortgage, and banking.
Mendoza holds a B.S. in business management from the University of San Francisco, where she graduated with high honors, and an M.B.A. from California State University, Sacramento. She earned a certificate from the UC Davis Executive Leadership Program in 2019.